What are the core capacities of SOFTMILL, Inc.? We can flexibly act upon various customer needs because 90% of the core parts are our own. Also, we boast in our own incomparable design and product quality. What is so special about the A/S of SOFTMILL, Inc.?

• We are running the distribution system and customer satisfaction service team directly since 1989, and we keep our parts at most for 10 years. With our smart factories we can check the remaining parts in real time, so that we can supply with A/S parts rapidly.
• We act on the received A/S case within 24 hours to act on your needs quickly.
• For proactive customer support with maintenance before the problems we support correct usage manuals, etc.

What kind of effort does SOFTMILL, Inc. do for continuous maintenance and improvement of the quality? We are continuously improving the products, creating new products, and developing specialized Korean bakery equipment through a research center appointed by the government.
Also, Master Craftsmen of Confectionary Making of our own research center test the product performance and research and develop bakery recipe. What kind of effort does SOFTMILL, Inc. do to train the talented specialized in bakery machinery technology? We are the first company to start the work-study program. Since 2014, we are making contract with Human Resources Development Service of Korea to run work-study program. Through this, we have an integrative and professional system to train the talented through theoretical and practical education all the while working at the field.

Can I get all the services for confectionary and bakery at SOFTMILL, Inc.? We are holding an integrative service including every bakery equipment and confectionary and bakery items, thus giving the benefit of purchase efficiency, cost reduction, and management continuity. In other words, we provide from A to Z of the bakery. What is special about the production process of SOFTMILL, Inc.? We produce precise and perfect products through the vertical integration of the production process from making parts to completing the product.