Fastest customer support is the truest customer service
- Softmill Customer service
- HOMEServiceProduct SupportSoftmill Customer service
Softmill’s very own A/S
“Fastest customer support is the truest customer service.
With this as our resolution, our A/S team is making sure to give our fastest response to your needs — so that our customer service may go beyond 24/7; toward 25/7.”
With this as our resolution, our A/S team is making sure to give our fastest response to your needs — so that our customer service may go beyond 24/7; toward 25/7.”
Differentiated
Warranty
Service
1 year warranty
A/S reception center operating 24/7
1588-4891
Proactive maintenance
of the products through
appropriate usage manuals
Product fix or exchange upon A/S
B/S support after 11 months
from a purchase
When the produced bakery is not satisfying,
figure out whether the machine is the problem and follow up supports
Speedy delivery of A/S parts
and spare parts upon emergency
by always being prepared for A/S parts
Direct customer service support
from our own professionally
trained A/S team
Immediate product inspection
and customer support
upon customer request
A / S acceptance and proceeding procedure
Dahing SoftMill is doing its best to provide the best after sales service.
-
Telephone A / S Consultation
- Store Name
- Fault Model
- Date of Purchase
- Fault Condition
- Parts Contact
-
Visiting consultation
- Consultation time in metropolitan area
- Consultation time in local area
-
Onsite visit
- A / S processing
-
Create reports
- Confirmation of receipt and consumer confirmation
-
Processing result
- Customer Satisfaction